PMC Corporate Partnerships
PMC Corporate Partnerships Starts With The AVCPP
One of the more recent companies to help educate our employees on our industry rules and guidelines, an important member of our PMC Corporate Partnerships list is Academy of Certified Vehicle Protection Professionals (AVCPP). The AVCPP is an organization that has been instrumental is setting a national standard for compliant sales practices, minimum standard of excellence, customer protection and product knowledge. Here’s the press release that was publish recently about Protect My Car’s recent certification.
Protect My Car, one of the nation’s leading providers of extended warranty service contracts and affordable maintenance plans for older vehicles, announced today that it is in the final stages of obtaining Academy of Certified Vehicle Protection Professionals (ACVPP) certification for all of its employees. Protect My Car is the first company in the extended warranty industry to commit to certifying its workforce on a nationwide scale.
The ACVPP program is developed, independently validated, and maintained on an ongoing basis through TrainAndCertify.org, a nationally-recognized certification entity. Each professional who successfully completes the program is trained, tested and certified on a wide range of customer-focused knowledge areas, including: consumer protection measures, types of vehicle service contracts, the Magnuson-Moss Warranty Act, ethical and compliant marketing practices and more.
“The mission of the AVCPP program is to set a high standard in the vehicle service contract industry, and this aligns with our values and vision as well,” commented Ron Roberts, Protect My Car’s VP of Business Development. “Our most important asset is our people. They are on the front-lines serving and supporting our customers across the country. We strongly believe that investing in our employees will not only enhance our customers’ experience and satisfaction, but will strengthen our company’s capacity and competitive advantage.”
If you would like to read more of this certification and what it means to Protect My Car please click here.
CONTACT CENTER COMPLIANCE MAINTAINS 100% COMPLIANCE
Protect My Car Partners also includes Contact Center Compliance, a company that provides compliance services to many fortune 500 sales centers. There’s a reason Contact Center Compliance (CCC) has gained the trust of our clients. For more than 10 years, CCC has earned the reputation as experienced professionals in the contact center industry. We pride ourselves on maintaining accurate data and compliance expertise and establishing a proven track record in the industry. Our client list includes many leading companies who rely on us to save them time and money and ensure they maintain peace of mind. Contact Center Compliance is one of the first Protect My Car Partners.
TRUSTED DATA AND SOFTWARE SOLUTIONS
Protect My Car Partners include our vehicle data provider DataOne Software. DataOne Software is a leading vehicle data and software solutions provider for U.S. and Canadian automotive markets. Our passion is building data products and solutions to support the next level technology that moves the industry forward. As we create these products, our focus is on solving our customer’s current and future needs with solutions that are easy to integrate and save development time. DataOne is one of Protect My Car Partners, this relationship has enabled us to develop our own customer relationship management system..